Just-In-Time SMS Reorder Reminders

When it comes to retention, most CPG brands end up doing the following: push a subscription and, if that fails, send a weekly campaign, multiple times, hoping that maybe, finally, the timing will be right to land that reorder. Sounds like a pretty weak plan B, right?

We think so, too. Repeat’s reorder reminders are sent via Postscript, Klaviyo SMS, Repeat SMS, and others to customers when they’re most likely to be running low on your products and paired with a one-click reordering experience—perfect for your customers who don’t want to subscribe, but never want to run out.

Powered by logic, not guessing.

Before Repeat ever sends a message, we analyze your store’s single-purchase behavior, make sense of replenishment intervals on a per-SKU basis, and use that logic to give your customers a reminder at just the right moment.

So, a customer who bought a deodorant and a customer who bought a mouthwash on the same day? That’s right: They’ll get their reorder reminders automatically. No guessing, no spam. Think 'repeat purchases', not repeat messages.

Upsell? Downsell? We’ve got you covered.

With perfectly-timed SMS reminders, new customers have easier reordering experiences and start building your product into their routines: because it’s easier for them to get than any of your competitors.

But Repeat’s flexibility works both ways. If a subscriber needs a break, let them opt-in to Repeat notifications. You preserve some repeat revenue, your customer keeps their flexibility, and we do all the heavy lifting (including removing them from notifications when they subscribe again).

A “Buy Again” experience your customers will want to use again and again.

Repeat doesn’t just send automated reorder reminders. It pairs them with cart links that are personalized based on your customers’ past purchases and pre-populated with items that are due for reordering.

Add in a merchandising section, so you can promote new product launches and similar items, and you’ve got one-click reordering and cross-selling opportunities to make reordering effortless and product discovery simple.

When you give your customers Repeat cart links, they end up checking out in less than 15 seconds and revisiting that link whenever they need to re-up. So, they buy again and again and again.

Not using SMS marketing yet? Repeat SMS has you covered.

Not only do we work with Postscript, Klaviyo SMS, and others. We also provide all of the value above in an out of the box solution we call Repeat SMS.

Sending Repeat texts is a breeze. Our app is compatible alongside any other SMS marketing platform, and even can be used if you haven't started SMS tactics elsewhere. Send text messages any day of the week: to Android, iPhone, or anywhere SMS messages can be sent.

All the value no matter what platform you use!

Dr. Squatch generates $5 per session through Repeat powered reorder reminders.

Repeat's reorder reminders allow Dr. Squatch to send reorder reminders at the exact right time. Timed messages and personalized product offers have resulted in a 9% conversion rate per message and $5 generated per session. Let's go over how.

Dr. Squatch saw value in the ability to build a list of customers who may not want to opt in for every marketing message they send, but still want an easy way to reorder when they’re running low.

With an opt-in rate of over 15%, the modal above has helped them build a significant list of qualified customers. The Dr. Squatch team knows they can reliably reach these customers with the right offer at the right time, without the need for any complicated automations or logic.

Launch automated SMS reorder reminders with Repeat.

CPG brands use Repeat to give consumers faster reordering experiences and just-in-time notifications—so they never run out and your returning customers keep climbing.

Want to put sms reorder reminders on autopilot and stop sending repetitive text message alerts? Book a demo.